Return and Refund Policy

Your Satisfaction Guaranteed

At NORD BLVD, we strive to ensure your complete satisfaction with every purchase. That's why we offer a hassle-free return and exchange policy.

Your Right to Return and Exchange:

We want you to feel confident about your purchase. If for any reason you're not satisfied, you have the right to return or exchange any product within 14 days of delivery. Simply reach out to us at, and we'll guide you through the process.

Conditions for Returns:

  • Please notify us of your intention to return within 14 days of delivery.
  • Returned items must be in their original, unused condition and packaging.
  • We're unable to accept returns of damaged or used goods.
  • Ensure that the original packaging is intact, including any product-specific information.
  • Certain items, such as gift-cards, perishables and toiletries, are not eligible for return.

How to Initiate a Return:

  1. Email us at with the following details:
    • Order information
    • Customer details
    • Payment method
    • Reason for return
  2. Our dedicated customer service team will provide you with clear instructions on how to proceed.
  3. Please take care to pack the items securely, especially if they're fragile, and use our designated shipping partners for returns.

Please note that customer needs to pay for the postage for the returned goods. This shipping cost of the returning goods will not be compensated.


  • Once we receive your returned items, we'll process your refund promptly within 14 days.
  • Refunds will be issued via the original payment method.
  • Please allow some time for the refund to reflect in your account, as processing times may vary.
  • The shipping costs of the returning goods will not be compensated.


  • Should you wish to exchange an item, simply place a new order, and follow the return process for the original item.
  • Please note that delivery costs for the new order will apply unless otherwise arranged with our customer service team.

Assistance with Issues:

  • If you encounter any issues with your order, such as receiving incorrect, defective, or damaged items, please inform us immediately.
  • Claims should be made within 14 days of receiving the goods, accompanied by photos of any damage for swift resolution.
  • We're committed to replacing or refunding defective or damaged items promptly to ensure your satisfaction.

Your experience with NORD BLVD is of utmost importance to us. If you have any questions or concerns, please don't hesitate to contact us at We're here to assist you every step of the way.